Shipping and Delivery Policy
Introduction
At Girivan Picnics, we focus on delivering a seamless and efficient booking experience. As our services are purely digital and experience-based, this policy outlines how we manage the delivery of booking confirmations and relevant communication.
Booking Confirmation Delivery
Once a booking is successfully completed through our website, all necessary details and confirmations are delivered digitally via email.
- Email Confirmation: After your payment is processed, you will receive an email containing your booking summary, visit date, number of guests, and any additional services selected.
- Delivery Time: Confirmation emails are typically sent within 5–10 minutes of a successful transaction. Please allow up to 24 hours in rare cases.
- Haven’t Received It? If you haven’t received your booking confirmation, please:
- Check your spam or junk mail folder
- Verify the email address you provided
- Contact us at bookings@girivanpicnics.com
No Physical Shipping
Girivan Picnics does not offer or ship any physical products. All services offered—such as picnic bookings, group reservations, and event experiences—are delivered at our location and confirmed digitally.
Changes or Rescheduling
If you need to modify your booking or update your reservation details, please contact our support team at the earliest convenience. We recommend referring to our Cancellation and Refund Policy for more information on rescheduling terms.
Contact Us
If you have any questions regarding your booking or need assistance with the delivery of your confirmation, feel free to reach out to us at:
